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Adding and configuring adapters
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Défi
Adding and configuring adapters
2 Tâches
15 mins
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With the addition of the Customer Relationship Management and ACME Search System projects to the TrainingCertificationSln, the next step is to add the...
Adding framework components to a solution
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Défi
Adding framework components to a solution
8 Tâches
45 mins
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The first two application projects are complete. After reviewing the solution's documentation, you need a user interface project, named MainPrj, which...
Applying advanced automation techniques and best practices
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Défi
Applying advanced automation techniques and best practices
5 Tâches
35 mins
Pega Robotic Automation 22.1 -
While running the Robotic Banking automation, you decide that reorganizing the project will improve efficiency and better align with best practices...
Setting UseKeys and implementing ASO
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Défi
Setting UseKeys and implementing ASO
5 Tâches
45 mins
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Based on the business case, users may work with multiple customers simultaneously. Because the CRM application contains customer and account...
Configuring business conditions
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Défi
Configuring business conditions
2 Tâches
5 mins
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U+ Bank identifies that many customer are missing their payment due dates, resulting in late fees and negative impact on their credit score. To...
Configuring intelligent routing
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Défi
Configuring intelligent routing
2 Tâches
10 mins
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The U+ Bank email bot is set up. You are now expected to configure the email bot to react to customer requests, route work, and automatically respond...
Configuring organization structure
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Défi
Configuring organization structure
6 Tâches
15 mins
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For the next phase of the challenge, you configure a basic organizational structure for the MyTown application within Pega Robot Manager™. MyTown has...
Configuring Pega Robot Manager
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Défi
Configuring Pega Robot Manager
4 Tâches
30 mins
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MyTown wants to assign and manage automation execution for Inquiries and Service Requests case types using a Pega Robot Manager™ application. The...
Configuring the Email Manager portal
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Défi
Configuring the Email Manager portal
3 Tâches
15 mins
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The U+ Bank email bot is set up, and you must configure the Email Manager portal to manually triage any emails that do not match the intelligent...
Creating Windows form and procedure automations
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Défi
Creating Windows form and procedure automations
9 Tâches
45 mins
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The solution design requires a button click on a user interface to perform a search in the ACME Search System and return the nearest store address...