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Pega Customer Decision Hub Foundation

Preparation for 1:1 Customer Engagement Implementation

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Défis

    1h 30 mins

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Architecture and design during the Prepare phase

    • Module

      Architecture and design during the Prepare phase

      6 Rubriques

      1h 30 mins

      Visible to: All users
    • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

    Building the customer analytical data model

    • Module

      Building the customer analytical data model

      9 Rubriques

      1h 55 mins

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Building the Customer Insights Cache

    • Module

      Building the Customer Insights Cache

      9 Rubriques

      1h 45 mins

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    DevOps

    • Module

      DevOps

      5 Rubriques

      50 mins

      All Products Visible to: All users
    • This module outlines the concepts, importance, and the implementation of DevOps practices.

    The Discover phase and your MLP

    • Module

      The Discover phase and your MLP

      12 Rubriques

      1h 55 mins

      Visible to: All users
    • Discover is the first phase within the Pega Express™ delivery approach, based on design thinking. Design thinking plays a key role and helps your team...

    Pega Express introduction

    Pega Express phases

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