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Pega Voice AI

  • Mission

    Pega Voice AI

    8 Modules

    3 heures 20 mins

    Visible to: All users
  • Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

    CSRs receive...

Senior System Architect

Access control

Configuring security policies

Monitoring the guardrail compliance score

Securing an application using attribute-based access control

Securing an application using role-based access control

Using RBAC to organize and manage access to case attachments

Running Pega Customer Decision Hub setup wizard

  • Défi

    Running Pega Customer Decision Hub setup wizard

    4 Tâches

    45 mins

    Visible to: All users
  • U+ Bank has decided to improve the experience of its customers with personalized decisions that predictive and adaptive analytic models drive. To...

Senior System Architect

  • Instructor Led Training

    Senior System Architect

    10 days

    Pega Platform 8.8 Visible to: All users
  • Prepare for the Certified Pega Senior System Architect (CPSSA) exam by learning how to improve Pega Platform™ implementation skills.

    Explore how to...

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