
Search
Application Development Intermediate
-
Mission
Application Development Intermediate
7 Modules
7 Défis
8 heures 35 mins
-
Take the next step in your journey towards mastering Application Development.
Email Bots for Pega Customer Service
-
Mission
Email Bots for Pega Customer Service
4 Modules
3 Défis
2 heures 35 mins
-
Learn how Pega Email Bot™ can act as a virtual assistant to your customer service representatives. Reduce time spent categorizing and routing inbound...
Senior System Architect
-
Mission
Senior System Architect
3 Missions
11 Modules
11 Défis
1 day 8 heures 55 mins
-
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Activities
-
Module
Activities
2 Rubriques
25 mins
-
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Activities and automations
-
Module
Activities and automations
3 Rubriques
35 mins
-
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an automation...
Background processing
-
Module
Background processing
4 Rubriques
50 mins
-
Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Circumstancing case processing
-
Module
Circumstancing case processing
4 Rubriques
50 mins
-
Create variations of a rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business...
Creating a case from email
-
Module
Creating a case from email
2 Rubriques
20 mins
-
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Promoting rule reuse with relevant records
-
Module
Promoting rule reuse with relevant records
1 Rubrique
15 mins
-
Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...
Rule resolution
-
Module
Rule resolution
5 Rubriques
1h
-
Pega Platform™ uses a rule resolution process and various rule statuses to determine the most appropriate rule instance to apply in a situation...