Case Management Intermediate

In Dev Studio, you can configure more complex service-level agreements to meet business needs that require delayed processing of an assignment...

Onboarding cases have an initial urgency of 10. However, certain contractors need an expedited onboarding process because they are hired to work on...

Configure a stage to run multiple processes in parallel to allow users to perform tasks independently. You learn how to configure a workflow that...

At TGB, candidates for an open position are interviewed by three to six existing employees. The existing interview process in the HRApps application...

You learn how Pega Platform™ manages multiple users accessing the same case, and configure case locking to avoid potential conflicts in production...

In Pega Platform™, you can add pre- and post-processing actions to a flow action to manipulate data. These actions enable you to add related tasks to...

Currently, the Candidate case type creates a candidate stakeholder to represent a job applicant and adds the candidate stakeholder to the case at the...

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...

The Human Resources (HR) department wants the ability to add a new hire to the company payroll. The PegaHR application includes a case type to perform...