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Modifying an existing service request type

  • チャレンジ

    Modifying an existing service request type

    1 タスク

    5 分

    Pega Customer Service 8.7 Visible to: All users
  • U+ Insurance wants to modify the user interface of its existing Change Beneficiary service request case type. During the intake stage, when selecting...

Monitoring adaptive models

Monitoring predictions

Moving robots manually between workgroups

  • チャレンジ

    Moving robots manually between workgroups

    3 タスク

    20 分

    Visible to: All users
  • MyTown is opting for unattended Robotic Process Automation (RPA) to manage the spike in Service Requests that occur on Mondays and Tuesdays of each...

Sourcing a page property with a keyed Data Page

Onboarding a partner

Organizing robots and assignment types in Pega Robot Manager

  • チャレンジ

    Organizing robots and assignment types in Pega Robot Manager

    4 タスク

    30 分

    Pega Robot Manager 8.8 Visible to: All users
  • MyTown wants to use unattended robots to manage the spike in Service Requests on Mondays and Tuesdays of each week because historically, the data...

Pega Knowledge authoring

  • チャレンジ

    Pega Knowledge authoring

    5 タスク

    5 分

    Pega Customer Service 8.7 Visible to: All users
  • You have been asked to create content that provides customers with guidance through the process of remortgaging with U+ Bank. The goal of the content...

Performing administrative tasks in Pega Knowledge

  • チャレンジ

    Performing administrative tasks in Pega Knowledge

    3 タスク

    10 分

    Visible to: All users
  • U+Bank is implementing a new remortgaging process for their customers. A Taxonomy Manager has been tasked with ensuring that the Knowledge Management...

Performing data handling with the Toolbox

  • チャレンジ

    Performing data handling with the Toolbox

    6 タスク

    30 分

    Pega Robotic Automation 22.1 Visible to: All users
  • A Robotic Banking company introduces cashback credit cards for customers that signed up for a Supershop promotion. You are to create an automation...

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