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Pega User Experience (UX) Essentials
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ミッション
Pega User Experience (UX) Essentials
3 モジュール
3 時間 41 分
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Gain a high-level overview of Pega’s approach to enterprise UX, including the basics of UX design, the importance of UX in enterprise applications...
Preparation for 1:1 Customer Engagement Implementation
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ミッション
Preparation for 1:1 Customer Engagement Implementation
3 モジュール
11 チャレンジ
7 時間 10 分
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Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
User Experience Foundation
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ミッション
User Experience Foundation
11 モジュール
10 チャレンジ
7 時間 20 分
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Begin your journey to learn about Pega’s User Experience capability.
UX design basics
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モジュール
UX design basics
7 トピック
40 分
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This module introduces Pega's approach to UX and describes UX best practices for enterprise.
Building the customer analytical data model
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モジュール
Building the customer analytical data model
9 トピック
1時間 55 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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モジュール
Building the Customer Insights Cache
9 トピック
1時間 45 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Configuring UI elements
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モジュール
Configuring UI elements
2 トピック
20 分
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Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.
Configuring a dashboard
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モジュール
Configuring a dashboard
1 トピック
15 分
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Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Configuring Portal content
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モジュール
Configuring Portal content
2 トピック
20 分
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Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.
Configuring Case Views
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モジュール
Configuring Case Views
5 トピック
10 分
Pega Platform '24 -
Learn how to configure various Case Views, including tabs, utilities, and the Summary View. Discover what each View is used for in a Case, as well as...