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Leveraging a churn prediction

Leveraging GenAI to understand configuration results in Customer Profile Viewer

  • チャレンジ

    Leveraging GenAI to understand configuration results in Customer Profile Viewer

    2 タスク

    15 分

    Visible to: All users
  • U+ Bank is currently cross-selling on the web. The business operations team is looking to enhance their understanding of test configuration results in...

Leveraging Insights

  • チャレンジ

    Leveraging Insights

    2 タスク

    5 分

    Visible to: All users
  • As a manager overseeing the Alpha Team of customer service representatives, you want to efficiently monitor the number of cases resolved by your team...

Leveraging reports in the contact center

Linking Knowledge articles to service cases

  • チャレンジ

    Linking Knowledge articles to service cases

    4 タスク

    5 分

    Visible to: All users
  • You have been asked to create content that provides customers with guidance through the process of remortgaging with U+ Bank. The goal of the content...

Localizing a UI form

Managing content

  • チャレンジ

    Managing content

    3 タスク

    10 分

    Visible to: All users
  • U+Bank updatesits mortgage rates at the beginning of each yearly quarter. You have been tasked with cloning the Monthly interest article, modifying...

Managing data with Toolbox

  • チャレンジ

    Managing data with Toolbox

    5 タスク

    30 分

    Visible to: All users
  • The Robotic Banking company acquires the Pega Finance webpage that offers the Online Bill Pay system. All customer transactions in the Pega Finance...

Managing Deployment levels and packages

  • チャレンジ

    Managing Deployment levels and packages

    5 タスク

    30 分

    Visible to: All users
  • MyTown has completed the development for two automation projects and is ready to begin testing. To facilitate the testing, MyTown wants to deploy both...

Managing deployment packages in Pega Robot Manager

  • チャレンジ

    Managing deployment packages in Pega Robot Manager

    4 タスク

    30 分

    Pega Robot Manager 8.8 Visible to: All users
  • MyTown has completed the development for automation projects and is ready to begin testing. To facilitate the testing, MyTown will deploy the projects...

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