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Leveraging a churn prediction
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チャレンジ
Leveraging a churn prediction
3 タスク
25 分
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U+ Bank implements Customer Decision Hub™ to determine which credit card offers to show to customers on its website. As part of the implementation...
Leveraging GenAI to understand configuration results in Customer Profile Viewer
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チャレンジ
Leveraging GenAI to understand configuration results in Customer Profile Viewer
2 タスク
15 分
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U+ Bank is currently cross-selling on the web. The business operations team is looking to enhance their understanding of test configuration results in...
Leveraging Insights
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チャレンジ
Leveraging Insights
2 タスク
5 分
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As a manager overseeing the Alpha Team of customer service representatives, you want to efficiently monitor the number of cases resolved by your team...
Leveraging reports in the contact center
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チャレンジ
Leveraging reports in the contact center
4 タスク
15 分
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As a manager, you need to use reports to get visibility into the application. In this exercise, you will create and resolve service cases from both...
Linking Knowledge articles to service cases
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チャレンジ
Linking Knowledge articles to service cases
4 タスク
5 分
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You have been asked to create content that provides customers with guidance through the process of remortgaging with U+ Bank. The goal of the content...
Localizing a UI form
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チャレンジ
Localizing a UI form
3 タスク
45 分
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GoGoRoad stakeholders have a requirement to translate the New vendor case type to Spanish.
Use the Localization wizard to localize the New vendor...
Managing content
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チャレンジ
Managing content
3 タスク
10 分
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U+Bank updatesits mortgage rates at the beginning of each yearly quarter. You have been tasked with cloning the Monthly interest article, modifying...
Managing data with Toolbox
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チャレンジ
Managing data with Toolbox
5 タスク
30 分
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The Robotic Banking company acquires the Pega Finance webpage that offers the Online Bill Pay system. All customer transactions in the Pega Finance...
Managing Deployment levels and packages
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チャレンジ
Managing Deployment levels and packages
5 タスク
30 分
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MyTown has completed the development for two automation projects and is ready to begin testing. To facilitate the testing, MyTown wants to deploy both...
Managing deployment packages in Pega Robot Manager
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チャレンジ
Managing deployment packages in Pega Robot Manager
4 タスク
30 分
Pega Robot Manager 8.8 -
MyTown has completed the development for automation projects and is ready to begin testing. To facilitate the testing, MyTown will deploy the projects...