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Data and Integration Intermediate
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ミッション
Data and Integration Intermediate
6 モジュール
7 チャレンジ
5 時間 55 分
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Continue learning about data and integration using Pega Platform™.
End-to-end Pega Customer Decision Hub Implementation
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ミッション
End-to-end Pega Customer Decision Hub Implementation
22 チャレンジ
9 時間 25 分
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The End-to-End Pega Customer Decision Hub Implementation mission presents a practical learning opportunity to build a Customer Decision Hub...
Pega Voice AI
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ミッション
Pega Voice AI
8 モジュール
3 時間 20 分
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Preparation for 1:1 Customer Engagement Implementation
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ミッション
Preparation for 1:1 Customer Engagement Implementation
3 モジュール
11 チャレンジ
7 時間 10 分
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Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Adding an external data source to a data type
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モジュール
Adding an external data source to a data type
2 トピック
30 分
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Configure data types based on external data models to simplify integration with external systems.
Building the customer analytical data model
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モジュール
Building the customer analytical data model
9 トピック
1時間 55 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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モジュール
Building the Customer Insights Cache
9 トピック
1時間 45 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Creating Customer Service data sources
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モジュール
Creating Customer Service data sources
1 トピック
10 分
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You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Integration errors
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モジュール
Integration errors
3 トピック
30 分
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Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...
Exchanging data with other applications
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モジュール
Exchanging data with other applications
2 トピック
30 分
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Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...