Search
Pega Cloud Essentials
-
ミッション
Pega Cloud Essentials
3 モジュール
2 時間
Pega Cloud for Government -
Pega Cloud Essentials provides knowledge of the basic concepts of running Pega applications on Pega Cloud® Services, such as the Responsibility Model...
Pega Diagnostic Center Foundations
-
ミッション
Pega Diagnostic Center Foundations
4 モジュール
3 時間 25 分
-
Pega Diagnostic Center (PDC) provides a holistic view into the inner workings of your applications. With PDC, you can design your system in an optimal...
Pega Digital Messaging
-
ミッション
Pega Digital Messaging
8 モジュール
6 チャレンジ
6 時間 10 分
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Apple...
Pega Email Bot Foundation
-
ミッション
Pega Email Bot Foundation
4 モジュール
5 チャレンジ
4 時間 25 分
-
Learn how Pega Email Bot™ can assist in processing, routing, and automating emails to reduce the time it takes to manage overflowing inboxes. In this...
Best practices for keeping your Pega applications running smoothly
-
モジュール
Best practices for keeping your Pega applications running smoothly
3 トピック
25 分
-
Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...
Pega positioning for Business Architects
-
モジュール
Pega positioning for Business Architects
7 トピック
1時間 40 分
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Configuring chat queues and routing
-
モジュール
Configuring chat queues and routing
5 トピック
40 分
-
You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
-
モジュール
Configuring Digital Messaging Manager
8 トピック
1時間 10 分
-
The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Email bot cases and responses
-
モジュール
Email bot cases and responses
2 トピック
25 分
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
-
モジュール
Email Manager portal
6 トピック
55 分
-
The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...