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Activities

Activities and Automations

  • モジュール

    Activities and Automations

    3 トピック

    35 分

    Visible to: All users
  • Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...

Application essentials

Background processing

Building a Data Model for Business Architects

Building the customer analytical data model

  • モジュール

    Building the customer analytical data model

    9 トピック

    1時間 55 分

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Building the Customer Insights Cache

  • モジュール

    Building the Customer Insights Cache

    9 トピック

    1時間 45 分

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Business conditions

  • モジュール

    Business conditions

    2 トピック

    20 分

    Visible to: All users
  • Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...

Circumstancing Case processing

Configuring chat queues and routing

  • モジュール

    Configuring chat queues and routing

    5 トピック

    40 分

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

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