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Setting up data ingestion
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チャレンジ
Setting up data ingestion
7 タスク
40 分
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The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...
Sizing a Pega Platform project
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チャレンジ
Sizing a Pega Platform project
2 タスク
15 分
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Prior to beginning work on the Roadside Assistance application, stakeholders have requested an estimate of the project size and scope. The estimate is...
Sizing a project in App Studio for BAs
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チャレンジ
Sizing a project in App Studio for BAs
1 タスク
20 分
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With the prototype for the GoGoRoad application and Assistance Request Case Type complete, stakeholders have requested a revised estimate of the...
Suggesting a reply based on email content
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チャレンジ
Suggesting a reply based on email content
4 タスク
15 分
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Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Training the email bot to understand topics
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チャレンジ
Training the email bot to understand topics
1 タスク
15 分
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U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...
Use Case - Adding a new property to an existing entity
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チャレンジ
Use Case - Adding a new property to an existing entity
2 タスク
15 分
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After conducting a gap analysis, the project team identified the need to create a new property in the subscription entity: PreToPostPropensity. The...
Use Case - Configuring 1:1 Always-on outbound schedule
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チャレンジ
Use Case - Configuring 1:1 Always-on outbound schedule
2 タスク
15 分
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In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use. The team...
Use Case - Creating a file output template
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チャレンジ
Use Case - Creating a file output template
2 タスク
15 分
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In the initial phase of the project, the U+ Comms technical team wants to use the same SMS delivery infrastructure that is currently in use.
At this...
Use Case - Creating a new clickstream summary
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チャレンジ
Use Case - Creating a new clickstream summary
2 タスク
30 分
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The technical team has successfully developed the infrastructure for streaming web activity data, and the Pega Customer Decision Hub™ application...
Use Case - Creating a new contact policy
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チャレンジ
Use Case - Creating a new contact policy
2 タスク
１時間
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The migration of the applications to the Business Operations environment (BOE) is complete, and the change management process can begin. Now, all...