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Building a Data Model for Business Architects
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モジュール
Building a Data Model for Business Architects
6 トピック
１時間 35 分
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As a Pega Business Architect, you play a central role in designing the Data Model that underpins the Case Life Cycle.
Learn how Pega applications...
Building the customer analytical data model
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モジュール
Building the customer analytical data model
9 トピック
１時間 55 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
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モジュール
Building the Customer Insights Cache
9 トピック
１時間 45 分
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Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Pega positioning for Business Architects
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モジュール
Pega positioning for Business Architects
7 トピック
１時間 40 分
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As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Creating a case from email
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モジュール
Creating a case from email
2 トピック
20 分
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Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Szenariobasierte Test-Cases erstellen und ausführen
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モジュール
Szenariobasierte Test-Cases erstellen und ausführen
2 トピック
25 分
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Erstellen Sie Szenario-Tests, um Tests auf Basis realen Anwendungs-Cases durchzuführen. Szenario-Tests umfassen mehrere Regeln und prüfen das...
Deployment Manager
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モジュール
Deployment Manager
4 トピック
38 分
All Products -
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...
DevOps
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モジュール
DevOps
5 トピック
50 分
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Email bot cases and responses
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モジュール
Email bot cases and responses
2 トピック
25 分
Pega Platform 8.8 -
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
Email Manager portal
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モジュール
Email Manager portal
6 トピック
55 分
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The Email Manager portal facilitates the manual processing of emails that do not meet any of the intelligent routing criteria and necessitate triage...