Search
Building the Customer Insights Cache
-
モジュール
Building the Customer Insights Cache
9 トピック
1時間 45 分
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Managing data values for Business Architects
-
モジュール
Managing data values for Business Architects
5 トピック
1時間 15 分
-
As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Pega positioning for Business Architects
-
モジュール
Pega positioning for Business Architects
7 トピック
1時間 40 分
-
As a Pega Business Architect, having a good understanding of the foundational elements of Pega Platform™ capabilities enables you to guide your...
Pega tools that support Scrum for Business Architects
-
モジュール
Pega tools that support Scrum for Business Architects
6 トピック
1時間 45 分
-
Pega Platform™ supports collaboration between the business and IT teams by providing an extensive set of tools within Pega that support the Agile...
Business conditions
-
モジュール
Business conditions
2 トピック
20 分
-
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Capturing and presenting data
-
モジュール
Capturing and presenting data
3 トピック
45 分
-
Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...
Circumstancing Case processing
-
モジュール
Circumstancing Case processing
4 トピック
50 分
-
Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.
Creating a data relationship
-
モジュール
Creating a data relationship
2 トピック
30 分
-
Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...
Creating Customer Service data sources
-
モジュール
Creating Customer Service data sources
1 トピック
10 分
-
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Creating Data Objects
-
モジュール
Creating Data Objects
3 トピック
30 分
-
Create Data Objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship with a...