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Case Management Intermediate
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ミッション
Case Management Intermediate
5 モジュール
5 チャレンジ
5 時間 15 分
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Continue learning about Case Management using Pega Platform™.
Pega Customer Service Case Management Edition
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ミッション
Pega Customer Service Case Management Edition
2 モジュール
3 チャレンジ
1時間 30 分
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Pega Voice AI
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ミッション
Pega Voice AI
8 モジュール
3 時間 20 分
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Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.
CSRs receive...
Robotic Solution Development for Citrix
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ミッション
Robotic Solution Development for Citrix
3 モジュール
3 チャレンジ
3 時間 35 分
Pega Robotic Automation 19.1 -
Developing automations for use in a Citrix environment is a necessary function for many clients. Developing for Citrix means you need to understand...