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Designing a mobile app experience
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モジュール
Designing a mobile app experience
2 トピック
25 分
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Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
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モジュール
Designing UI for multiple devices
3 トピック
30 分
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Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Configuring chat queues and routing
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モジュール
Configuring chat queues and routing
5 トピック
40 分
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You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...
Configuring Digital Messaging Manager
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モジュール
Configuring Digital Messaging Manager
8 トピック
1時間 10 分
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The Digital Messaging Manager lets you add chat connections and social messaging platforms to your Digital Messaging channel interface. The Digital...
Szenariobasierte Test-Cases erstellen und ausführen
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モジュール
Szenariobasierte Test-Cases erstellen und ausführen
2 トピック
25 分
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Erstellen Sie Szenario-Tests, um Tests auf Basis realen Anwendungs-Cases durchzuführen. Szenario-Tests umfassen mehrere Regeln und prüfen das...
Deployment Manager
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モジュール
Deployment Manager
4 トピック
38 分
All Products -
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...
Team application development
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モジュール
Team application development
1 トピック
20 分
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Use Branches that enable parallel development work in an isolated Ruleset without impacting other development teams.
DevOps
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モジュール
DevOps
5 トピック
50 分
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Generating test coverage reports
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モジュール
Generating test coverage reports
4 トピック
25 分
All Products -
This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...
Initiating a call from a messaging interaction
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モジュール
Initiating a call from a messaging interaction
1 トピック
10 分
Pega Customer Service 8.8 -
Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...