Skip to main content

Search

Designing a mobile app experience

Designing UI for multiple devices

Configuring chat queues and routing

  • モジュール

    Configuring chat queues and routing

    5 トピック

    40 分

    Visible to: All users
  • You use Digital Messaging so that customers can communicate with your organization in real time on any device. Chat requests can be sent to any...

Configuring Digital Messaging Manager

Szenariobasierte Test-Cases erstellen und ausführen

Deployment Manager

  • モジュール

    Deployment Manager

    4 トピック

    38 分

    All Products Visible to: All users
  • This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...

Team application development

DevOps

  • モジュール

    DevOps

    5 トピック

    50 分

    All Products Visible to: All users
  • This module outlines the concepts, importance, and the implementation of DevOps practices.

Generating test coverage reports

  • モジュール

    Generating test coverage reports

    4 トピック

    25 分

    All Products Visible to: All users
  • This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...

Initiating a call from a messaging interaction

  • モジュール

    Initiating a call from a messaging interaction

    1 トピック

    10 分

    Pega Customer Service 8.8 Visible to: All users
  • Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice