Search
Building the Customer Insights Cache
-
モジュール
Building the Customer Insights Cache
9 トピック
1時間 45 分
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Evaluating application data with Insights for Business Architects
-
モジュール
Evaluating application data with Insights for Business Architects
1 トピック
20 分
-
As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Circumstancing Case processing
-
モジュール
Circumstancing Case processing
4 トピック
50 分
-
Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.
Configuring a dashboard
-
モジュール
Configuring a dashboard
1 トピック
15 分
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Defining a reporting strategy
-
モジュール
Defining a reporting strategy
4 トピック
1時間 55 分
-
Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Dev Studio overview
-
モジュール
Dev Studio overview
1 トピック
15 分
-
With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...
Designing reports with multiple sources
-
モジュール
Designing reports with multiple sources
4 トピック
55 分
-
Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Digital messaging
-
モジュール
Digital messaging
3 トピック
25 分
-
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Form autofill
-
モジュール
Form autofill
3 トピック
20 分
-
Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
MLOps
-
モジュール
MLOps
3 トピック
30 分
-
In the ever-evolving world of data-driven decisions, organizations aim to refine predictive models for optimal outcomes. This involves challenging...