Skip to main content

Search

Looking for instructor-led training?

Application migration

Application rulesets

Application versioning

Creating a case from email

  • モジュール

    Creating a case from email

    2 トピック

    20 分

    Visible to all users
  • Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.

Debugging system performance

Measuring system performance

Mobile apps for Pega applications

Offline processing for mobile apps

  • モジュール

    Offline processing for mobile apps

    7 トピック

    1時間 20 分

    Pega Platform 8.2 Visible to all users
  • Pega PlatformTM provides the support for offline processing in mobile apps. Offline-enabled mobile apps allow users to create cases and work on...

Reviewing log files

Routing email based on content

  • モジュール

    Routing email based on content

    3 トピック

    25 分

    Visible to all users
  • Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice