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Decisioning Consultant

4 Missions

20 hrs 40 mins

Visible to all users
Beginner Pega Customer Decision Hub 8.4 Pega Marketing 8.4 English

Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such as Next-Best-Action Designer, Predictive Analytics and Interaction History are used to create, simulate and analyze real-time Next-Best-Action decision strategies. Get hands-on experience building strategies for real-time interactions as well as simulating and analyzing their results using Visual Business Director.

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  • Mission

    Pega Customer Decision Hub Foundation

    3 Modules

    4 Challenges

    2 hrs 35 mins

  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

  • Mission

    Cross-Sell on the Web

    7 Modules

    10 Challenges

    6 hrs 25 mins

  • Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...

  • Mission

    Cross-Sell on the Web Extended

    1 Mission

    6 Modules

    8 Challenges

    13 hrs 50 mins

  • The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...

  • Mission

    Always-On Outbound Customer Engagement

    7 Modules

    7 Challenges

    5 hrs 15 mins

  • Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...

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