Skip to main content

Mission

Decisioning Consultant

4 Missions

20 hrs 40 mins

Visible to all users
Beginner Pega Customer Decision Hub 8.4 Pega Marketing 8.4 English

Gain greater understanding of the key features, capabilities and benefits of the Pega Customer Decision Hub in this course. Learn how components such as Next-Best-Action Designer, Predictive Analytics and Interaction History are used to create, simulate and analyze real-time Next-Best-Action decision strategies. Get hands-on experience building strategies for real-time interactions as well as simulating and analyzing their results using Visual Business Director.

This content will be archived in 29 days. Click here to continue your progress in the latest version.

Pega Customer Decision Hub Foundation

  • Mission

    Pega Customer Decision Hub Foundation

    3 Modules

    4 Challenges

    2 hrs 35 mins

  • Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...

Cross-Sell on the Web

  • Mission

    Cross-Sell on the Web

    7 Modules

    10 Challenges

    6 hrs 25 mins

  • Learn how easy it is to author Next-Best-Action decisions for your always-on customer brain using Next-Best-Action Designer. Reduce design time while...

Cross-Sell on the Web Extended

  • Mission

    Cross-Sell on the Web Extended

    1 Mission

    6 Modules

    8 Challenges

    13 hrs 50 mins

  • The Next-Best-Action strategy framework is shipped with Pega Customer Decision Hub™ and provides the best practice for implementing enterprise-level...

Always-On Outbound Customer Engagement

  • Mission

    Always-On Outbound Customer Engagement

    7 Modules

    7 Challenges

    5 hrs 15 mins

  • Learn how easy it is to enable Next-Best-Action decisions for always-on customer engagement using Next-Best-Action Designer. Reduce design time while...

Decisioning Consultant

We'd prefer it if you saw us at our best.

Pega Academy has detected you are using a browser which may prevent you from experiencing the site as intended. To improve your experience, please update your browser.

Close Deprecation Notice