Module

Identifying duplicate Cases

1 Tópico

10 min

Visível para: All users

Applies to: Pega Platform '23

Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.

Beginner

Case Management

Constellation

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Explain how the search duplicate Cases logic identifies duplicate Cases.

Describe the difference between basic and weighted conditions.

Configure a search for duplicate Cases Step.

Adding a duplicate Case Type search v6

Case Management Foundation v5

Duplicate search

5 min

Quiz do módulo

5 min

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