Sending emails during Case processing

Organizations depend on timely communication to establish a shared understanding of transactions or assignments. Generate and send automated emails during the case life cycle to notify customers and users of changes to a case. 

Beginner

Case Management

Constellation

Inglês

Depois de concluir este módulo, você deverá ser capaz de:

Send automated correspondence in a process.

Configure case-level email notifications.

Pratique o que aprendeu no seguinte Desafio:

Sending emails during Case processing v5

Disponível nas seguintes missões:

Introduction to Pega Platform v6 Case Management Foundation v4

Tópicos

Email correspondence

10 min

Quiz do módulo

5 min