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Mission

Introduction to Pega Platform

18 Módulos

9 h 5 min

Visível para: All users Applies to: Pega Platform '24.2

Gain a high-level overview of Pega Platform™ and how you can use Pega's low-code technology to build an application that captures data and initiates business processes.

Beginner
Low-Code App Development
Case Management
User Experience
Data Integration
Inglês

Low-code defined

  • Module

    Low-code defined

    5 Tópicos

    50 min

  • Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...

Pega Constellation design system

  • Module

    Pega Constellation design system

    2 Tópicos

    30 min

  • This module provides an overview of the Pega Platform™ Constellation design system and explains the tools and concepts that are used to create a...

Dev Studio overview

  • Module

    Dev Studio overview

    1 Tópico

    15 min

  • With Dev Studio, developers can extend the application behavior configured in App Studio. Learn how to use Dev Studio to extend the configuration of...

Defining a customer Microjourney

  • Module

    Defining a customer Microjourney

    4 Tópicos

    45 min

  • Learn how Case Types represent a customer Microjourney® from beginning to a desired outcome. Design the life cycle of a Case Type as a series of Steps...

The Data Model

  • Module

    The Data Model

    4 Tópicos

    50 min

  • Capture and present data in your application to provide the information that is necessary to complete work. Configure relationships among data types...

Capturing and presenting data

  • Module

    Capturing and presenting data

    3 Tópicos

    45 min

  • Define fields to capture user input and present data to users. Add fields to Views to define and tailor the user interface (UI) for each Step of the...

Full Case Views

  • Module

    Full Case Views

    1 Tópico

    25 min

  • Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...

Creating a data relationship

  • Module

    Creating a data relationship

    2 Tópicos

    30 min

  • Create data objects to model the attributes of an entity and establish a common context for a group of fields. Create a data relationship in a Case...

User guidance

  • Module

    User guidance

    2 Tópicos

    15 min

  • Guide users through the Case Life Cycle by identifying the current Case Status and adding instructions to enable users to complete assigned Tasks.

Completing work on time

  • Module

    Completing work on time

    2 Tópicos

    25 min

  • Set goals and deadlines on Steps, Processes, Stages, and entire Cases to enforce the timely completion of work.

Routing Assignments to users

  • Module

    Routing Assignments to users

    1 Tópico

    25 min

  • Assign responsibility for completing a Task to one or more users. Routing increases business efficiency by ensuring that the most appropriate users...

Designing an approval Process

  • Module

    Designing an approval Process

    1 Tópico

    15 min

  • To enhance business reliability and accountability, configure an approval Step that allows users to approve or reject Tasks within the Process.

Sending emails during Case processing

  • Module

    Sending emails during Case processing

    1 Tópico

    15 min

  • Organizations depend on timely communication to establish a shared understanding of transactions or Assignments. Generate and send automated emails...

Creating a child Case

  • Module

    Creating a child Case

    1 Tópico

    15 min

  • Create child Cases to model work that different parties perform, work that follows different reporting options, work that follows different reporting...

Configuring a form View

  • Module

    Configuring a form View

    1 Tópico

    15 min

  • Explore how you can configure form Views. Learn how to configure form layouts and instructional text.

Configuring UI elements

  • Module

    Configuring UI elements

    2 Tópicos

    20 min

  • Learn about how themes update the styling of UI elements to meet branding requirements. Learn how to configure dynamic functionality on UI elements.

Configuring Portal content

  • Module

    Configuring Portal content

    2 Tópicos

    20 min

  • Tailor the user experience based on Channel and Persona to allow users to perform their jobs more efficiently.

Configuring a dashboard

  • Module

    Configuring a dashboard

    1 Tópico

    15 min

  • Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.

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