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Evaluating application data with Insights for Business Architects
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Module
Evaluating application data with Insights for Business Architects
1 Topic
20 mins
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As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Exploring application data with Insights
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Module
Exploring application data with Insights
1 Topic
15 mins
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Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...
Field values
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Module
Field values
1 Topic
15 mins
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Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Gaining insight into business efficiency
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Module
Gaining insight into business efficiency
2 Topics
25 mins
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Design reports to analyze Case data and provide insight into processes and workflows.
Generating test coverage reports
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Module
Generating test coverage reports
4 Topics
25 mins
All Products -
This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...
Integrating external data
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Module
Integrating external data
2 Topics
20 mins
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Managing data values for Business Architects
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Module
Managing data values for Business Architects
5 Topics
1 hr 15 mins
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As a Pega Business Architect, understanding Pega's features for managing data integrity and accuracy throughout the Case Life Cycle is essential for...
Managing roles and users in Deployment Manager
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Module
Managing roles and users in Deployment Manager
3 Topics
17 mins
All Products -
In this module, you learn about the following aspects of Deployment Manager:
- Using the privileges that control access to the features available on...
Monitoring the Deployment Manager pipelines
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Module
Monitoring the Deployment Manager pipelines
3 Topics
20 mins
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In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...
Monitoring your contact center with Insights
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Module
Monitoring your contact center with Insights
2 Topics
15 mins
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Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...