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Pega Express Delivery

  • Mission

    Pega Express Delivery

    8 Modules

    8 hrs 45 mins

    Visible to: All users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

Pega Low-Code App Factory

  • Mission

    Pega Low-Code App Factory

    4 Modules

    1 hr 38 mins

    Pega Platform 8.4 Visible to: All users
  • At its core, Pega App Factory is a lightweight framework which runs on the Pega Platform which enables repeatable low-code development success in App...

Pega NLP Essentials

Pega Process AI Essentials

Preparation for 1:1 Customer Engagement Implementation

24.1 Release notes

  • Module

    24.1 Release notes

    2 Topics

    25 mins

    Pega Platform '24.1 Visible to: All users
  • This module provides an overview of the significant changes and improvements in the Pega Infinity™ '24.1 release. Learn about the Pega GenAI™ features...

Applying NLP for Case classification

  • Module

    Applying NLP for Case classification

    1 Topic

    10 mins

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Architecture and design during the Prepare phase

  • Module

    Architecture and design during the Prepare phase

    6 Topics

    1 hr 30 mins

    Visible to: All users
  • Architecture and design decisions in the Prepare phase ready your team for the Build phase. During Prepare, you refine the business and technical...

Best practices for keeping your Pega applications running smoothly

  • Module

    Best practices for keeping your Pega applications running smoothly

    3 Topics

    25 mins

    Visible to: All users
  • Learn about the best practices for keeping your Pega applications running smoothly on Pega Cloud®, including using My Pega Cloud, guardrails, and Pega...

Building the customer analytical data model

  • Module

    Building the customer analytical data model

    9 Topics

    1 hr 55 mins

    Visible to: All users
  • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

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