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Setting up data ingestion
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Challenge
Setting up data ingestion
7 Tasks
40 mins
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The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...
Setting up integration to store data into Pega using realtime REST JSON
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Challenge
Setting up integration to store data into Pega using realtime REST JSON
8 Tasks
1 hr
Pega Customer Decision Hub 8.7 -
MyOrg has decided to partner with Pega to better support their ability to sell their software by introducing a new integration component that will...
Shadowing an adaptive model
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Challenge
Shadowing an adaptive model
4 Tasks
10 mins
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U+ Bank uses Pega Customer Decision Hub™ to personalize the credit card offers that a customer receives on the U+ Bank website. A prediction...
Sharing action details with a third-party email service provider
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Challenge
Sharing action details with a third-party email service provider
6 Tasks
15 mins
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U+ Bank, a retail bank, is currently promoting multiple credit card offers by sending emails to qualified customers.
However, to comply with the...
Splitting events into multiple streams
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Challenge
Splitting events into multiple streams
4 Tasks
20 mins
Pega Platform -
In the Sample application, the Sample-Data-SplitJoin Class is created for the exercise. The Class uses the following data structure:
Field Type ...
Streamlining work with Assisted Sign-On and Start My Day
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Challenge
Streamlining work with Assisted Sign-On and Start My Day
7 Tasks
20 mins
Pega Robotic Automation 22.1 -
The Robotic Banking company plans to streamline work by allowing its workers to automatically open and log in to everyday work applications and web...
Suggesting a reply based on email content
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Challenge
Suggesting a reply based on email content
4 Tasks
15 mins
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Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Suggesting an open complaint case
Testing engagement policy conditions using an audience simulation
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Challenge
Testing engagement policy conditions using an audience simulation
3 Tasks
15 mins
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers.
They want to use Pega Customer Decision Hub™ to run...
Testing a decision strategy
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Challenge
Testing a decision strategy
3 Tasks
25 mins
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A decision strategy that produces the next-best-label action is set up in the application. The purpose of the decision strategy is to select the label...