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Managing desktop runtime configurations remotely

  • Module

    Managing desktop runtime configurations remotely

    3 Topics

    20 mins

    Visible to: All users
  • With the ability to modify the runtime configuration files remotely from the Robot Manager portal, an administrator can adjust user and robot machines...

Match rules

Measuring system performance

Monitoring and reporting in Pega Robot Manager

  • Module

    Monitoring and reporting in Pega Robot Manager

    6 Topics

    50 mins

    Pega Robot Manager 8.8 Visible to: All users
  • The reporting feature in Pega Robot Manager extends the reporting features inherited from the Pega Platform™. You can create, edit, and view reports...

Navigating the Pega Robot Manager Portal

  • Module

    Navigating the Pega Robot Manager Portal

    2 Topics

    15 mins

    Visible to: All users
  • The Pega Robot Manager dashboard functionality is based on Pega Platform™. Though the inclusion of general dashboard functionality from Pega Platform...

Organization of work for robots

  • Module

    Organization of work for robots

    6 Topics

    55 mins

    Pega Robot Manager 8.8 Visible to: All users
  • Administrators must manage robots and assignment types in Robot Manager to ensure the robotic workforce processes work efficiently. Learn how to use...

Organization records

Parallel processing

Pega case management for designers

  • Module

    Pega case management for designers

    10 Topics

    1 hr 50 mins

    Visible to: All users
  • In this module, you learn about the case management capabilities of Pega Platform™ as they apply to user experience designers.

Pega Customer Service performance considerations

  • Module

    Pega Customer Service performance considerations

    3 Topics

    30 mins

    Pega Customer Service 8.8 Visible to: All users
  • Reviews the performance guidelines to use when implementing Pega Customer Service™ applications. Learn about performance, best practices for data...

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