Search
Activities
-
Module
Activities
2 Topics
25 mins
-
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Additionally, discover when to use an...
Activities and Automations
-
Module
Activities and Automations
3 Topics
35 mins
-
Learn how to configure activities when appropriate to automate system tasks in Pega Platform™ applications. Discover when to use an Automation...
Adding an external data source to a data type
-
Module
Adding an external data source to a data type
2 Topics
30 mins
-
Configure data types based on external data models to simplify integration with external systems.
Automating actions when a property value changes
-
Module
Automating actions when a property value changes
1 Topic
15 mins
-
Automating actions whenever the value of a property changes allows for more sophisticated case automation.
Background processing
-
Module
Background processing
4 Topics
50 mins
-
Learn how the background processing capabilities in Pega Platform™ allow you to offload tasks to help improve throughput and efficiency. Learn how to...
Circumstancing Case processing
-
Module
Circumstancing Case processing
4 Topics
50 mins
-
Create variations of a Rule that can be run in specific circumstances, to better tailor application behavior to variations identified by the business.
Creating Customer Service data sources
-
Module
Creating Customer Service data sources
1 Topic
10 mins
-
You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...
Exchanging data with other applications
-
Module
Exchanging data with other applications
2 Topics
30 mins
-
Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...
Field values
-
Module
Field values
1 Topic
15 mins
-
Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...
Integrating external data
-
Module
Integrating external data
2 Topics
20 mins
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...