Continue learning about data and integration using Pega Platform™.

Pega Voice AI assists CSRs during live phone interactions by suggesting actions based on real-time analysis of the conversation.

CSRs receive...

Configure data types based on external data models to simplify integration with external systems.

Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

Pega Platform™ provides a unified, consistent framework for allowing developers to expose certain application settings for customization. You can...

Connectors are used to integrate with external systems. Errors related to application infrastructure or configuration may occur when a connector...

Most businesses have applications that handle a wide variety of business needs. Many of these applications need to exchange data with each other as...

Learn how to use field value rules to define items in a selection list presented to end users, which enables you to restrict the values of a property...

When you use Application Settings for references to external systems, rather than fixed text values in rule forms, you have much greater flexibility...