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Sharing action details with a third-party email service provider
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Challenge
Sharing action details with a third-party email service provider
6 Tasks
15 mins
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U+ Bank, a retail bank, is currently promoting multiple credit card offers by sending emails to qualified customers.
However, to comply with the...
Splitting events into multiple streams
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Challenge
Splitting events into multiple streams
4 Tasks
20 mins
Pega Platform -
In the Sample application, the Sample-Data-SplitJoin Class is created for the exercise. The Class uses the following data structure:
Field ...
Streamlining Case Workflows
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Challenge
Streamlining Case Workflows
2 Tasks
30 mins
Pega Platform '24.1 -
Your Lead System Architect has requested that you work on configuring the Assistance Request Case Type. He has assigned you the following GoGoRoad...
Streamlining work with Assisted Sign-On and Start My Day
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Challenge
Streamlining work with Assisted Sign-On and Start My Day
7 Tasks
20 mins
Pega Robotic Automation 22.1 -
The Robotic Banking company plans to streamline work by allowing its workers to automatically open and log in to everyday work applications and web...
Suggesting an open complaint case
Testing engagement policy conditions using an audience simulation
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Challenge
Testing engagement policy conditions using an audience simulation
3 Tasks
15 mins
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers.
They want to use Pega Customer Decision Hub™ to run...
Testing a decision strategy
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Challenge
Testing a decision strategy
3 Tasks
25 mins
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A decision strategy that produces the next-best-label action is set up in the application. The purpose of the decision strategy is to select the label...
Testing Buddy prompts
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Challenge
Testing Buddy prompts
6 Tasks
30 mins
Pega Knowledge Buddy '24.1 -
Note: This challenge assumes that you have completed the previous challenges in the Pega Knowledge Buddy mission and shares the practice environment with...
Testing decision strategies
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Challenge
Testing decision strategies
4 Tasks
30 mins
Pega Platform -
A decision strategy that produces the next-best-label Action is set up in the application. The purpose of the decision strategy is to select the label...
Testing engagement policies with personas in Pega Customer Decision Hub
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Challenge
Testing engagement policies with personas in Pega Customer Decision Hub
3 Tasks
15 mins
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U+ Bank is cross-selling on the web and has implemented some engagement policies to ensure that customers get only tailored relevant offers.
To...