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Exercise setup - Orchestrator configuration

  • Challenge

    Exercise setup - Orchestrator configuration

    2 Tasks

    30 mins

    Visible to: All users
  • To ensure that the development environment can communicate with the Business Operations environment, you must update the environment URLs.

    Caution: This step...

Exercise System V8.0

  • Challenge

    Exercise System V8.0

    1 Task

    5 mins

    Visible to: All users
  • This exercise system is for training purposes only and is for an older version of the Pega Marketing Consultant course.  

Exploring cross-sell on the web

Exploring decisions in Customer Decision Hub

  • Challenge

    Exploring decisions in Customer Decision Hub

    4 Tasks

    10 mins

    Visible to: All users
  • U+ Bank uses Pega Customer Decision Hub™ to decide which one of four credit card offers to show in a web banner when a customer logs in to the U+ Bank...

Exploring next-best-action in a contact center

  • Challenge

    Exploring next-best-action in a contact center

    3 Tasks

    25 mins

    Visible to: All users
  • U+ Bank recently completed a project in its Pega Customer Decision Hub™ application for a contact center where customers who call the contact center...

Exploring Prediction Studio

  • Challenge

    Exploring Prediction Studio

    2 Tasks

    10 mins

    Visible to: All users
  • U+ Bank implements Pega Customer Decision Hub™ to optimize customer interactions on their web channel by showing a personalized web banner when...

Exploring sample credit risk application

  • Challenge

    Exploring sample credit risk application

    3 Tasks

    20 mins

    Pega Infinity Visible to: All users
  • As a new Credit Risk Manager, you are tasked with understanding the Decision Management portal and the current Credit Risk Decision Strategy. This...

Exploring suggested next best actions in a contact center

  • Challenge

    Exploring suggested next best actions in a contact center

    2 Tasks

    10 mins

    Pega Customer Service 8.8 Visible to: All users
  • U+ Bank, a retail bank, created rich and rewarding experiences for its customers by presenting personalized next-best-action recommendations to...

Exploring the DX API with Postman

  • Challenge

    Exploring the DX API with Postman

    9 Tasks

    1 hr

    Pega Platform '23 Visible to: All users
  • The Pega Digital Experience (DX) API is a set of model-driven REST API endpoints that help you programmatically view, create, and update Cases and...

Exploring the sample application

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