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Access control
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Module
Access control
5 Topics
1 hr 5 mins
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Learn how to secure an application using role-based access control, attribute-based access control, and client-based access control.
Application quality practices
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Module
Application quality practices
5 Topics
40 mins
All Products -
This module provides an overview of application quality and application testing processes. It explains the significance of building test cases that...
Application security
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Module
Application security
2 Topics
30 mins
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Learn how to configure security policies to thwart attempts by malicious hackers to gain unauthorized access to Pega Platform™.
Applying the advanced features of test automation
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Module
Applying the advanced features of test automation
4 Topics
25 mins
All Products -
Learn how you can integrate Pega unit tests, scenario tests, test coverage, and quality metrics with continuous integration and delivery (CI/CD) in...
Business conditions
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Module
Business conditions
2 Topics
20 mins
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Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Configuring common phrases for agents
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Module
Configuring common phrases for agents
1 Topic
10 mins
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Learn how to provide customer service agents with a set of common phrases so that, in any text-based channel, the agents can insert preapproved...
Creating custom tabs
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Module
Creating custom tabs
2 Topics
25 mins
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Learn how to create your own customer composite tabs. Customer composite tabs are used to display a logical group of information to a user in Pega...
Customizing the customer service user interface
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Module
Customizing the customer service user interface
2 Topics
15 mins
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Learn how to configure various aspects of the Pega Customer Service™ UI. Customize the layout for a service case, add a field to display, and modify...
Debugging system performance
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Module
Debugging system performance
3 Topics
1 hr
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Deployment Manager
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Module
Deployment Manager
4 Topics
38 mins
All Products -
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...