Search
Designing a mobile app experience
-
Module
Designing a mobile app experience
2 Topics
25 mins
-
Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
-
Module
Designing UI for multiple devices
3 Topics
30 mins
-
Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
DevOps
-
Module
DevOps
5 Topics
50 mins
All Products -
This module outlines the concepts, importance, and the implementation of DevOps practices.
Form autofill
-
Module
Form autofill
3 Topics
20 mins
-
Learn how to configure Form Autofill to help CSRs complete the forms associated with a case type. Voice AI detects entities in the live customer...
Generating test coverage reports
-
Module
Generating test coverage reports
4 Topics
25 mins
All Products -
This module provides an overview of the test coverage metric and the process to generate test coverage reports. Learn how to generate user-level and...
Guiding a customer service agent with dialogs
-
Module
Guiding a customer service agent with dialogs
2 Topics
15 mins
-
Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.
Managing roles and users in Deployment Manager
-
Module
Managing roles and users in Deployment Manager
3 Topics
17 mins
All Products -
In this module, you learn about the following aspects of Deployment Manager:
- Using the privileges that control access to the features available on...
Monitoring the Deployment Manager pipelines
-
Module
Monitoring the Deployment Manager pipelines
3 Topics
20 mins
-
In this module, you learn how to monitor deployments. You also learn about the pipeline reports and how can you use them to improve the performance of...
Pega Voice AI introduction
-
Module
Pega Voice AI introduction
2 Topics
25 mins
-
Pega Voice AI assists service and sales representatives during live phone interactions by suggesting actions based on real-time analysis of the...
Performing Pega scenario testing
-
Module
Performing Pega scenario testing
6 Topics
35 mins
All Products -
This module provides an overview of the various sections of a Pega scenario test case. In this module, you learn about the Application: Scenario...