Search
Constellation Adoption
-
Mission
Constellation Adoption
5 Modules
11 Challenges
12 hrs 10 mins
Pega Platform '23 -
Explore Pega's Constellation architecture and learn about building Views, debugging applications, and working directly with the DX API.
Note: This...
Pega Digital Messaging
-
Mission
Pega Digital Messaging
8 Modules
7 Challenges
5 hrs 40 mins
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Preparation for 1:1 Customer Engagement Implementation
-
Mission
Preparation for 1:1 Customer Engagement Implementation
3 Modules
11 Challenges
7 hrs 10 mins
-
Learn how to prepare your Pega Customer Decision Hub™ environment to start development right away. Build your own always-on customer brain from the...
Senior System Architect
-
Mission
Senior System Architect
3 Missions
11 Modules
11 Challenges
1 day 8 hrs 55 mins
-
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Building the customer analytical data model
-
Module
Building the customer analytical data model
9 Topics
1 hr 55 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Building the Customer Insights Cache
-
Module
Building the Customer Insights Cache
9 Topics
1 hr 45 mins
-
Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...
Business conditions
-
Module
Business conditions
2 Topics
20 mins
-
Learn how to create your own, custom business conditions in App Studio. Business conditions allow you to use a set of pre-defined criteria to...
Digital messaging
-
Module
Digital messaging
3 Topics
25 mins
-
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Fundamental concepts of Constellation
-
Module
Fundamental concepts of Constellation
3 Topics
40 mins
Pega Platform '23 -
Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.
Next best action and customer interactions
-
Module
Next best action and customer interactions
2 Topics
20 mins
-
The omnichannel Pega AI delivers the right action at every customer touch by crunching millions of data points in real time.
Learn how you can use...