There are times within the Pega Platform™ when you cannot easily integrate Pega applications with other applications that are necessary to complete...

Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...

Online, adaptive models are crucial to next-best-action decision strategies in Pega Customer Decision Hub™. Adaptive Decision Manager is a key...

Learn about contact policies and how they are used in Pega Customer Decision Hub to improve the customer experience. Also, learn how to bypass the...

Allow users to decide whether to perform additional Actions on a Case, such as updating account information or cancelling a Case.

A user of Pega Sales Automation™ has an user profile that defines roles and data access. In this module, you will learn how to manage users in your...

In Pega Robot Studio, the Toolbox offers you a wide array of features to help extend automation development to include Windows forms, dialog boxes...

In this module you learn how to import content into Pega Knowledge from an external source such as a legacy content system or a translation services...

The design of background processing is crucial for meeting business service-level agreements and automating processes. Background processes require...