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Full Case Views
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Module
Full Case Views
1 Topic
25 mins
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Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...
Fundamental concepts of Constellation
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Module
Fundamental concepts of Constellation
3 Topics
40 mins
Pega Platform '23 -
Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.
UX design fundamentals
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Module
UX design fundamentals
4 Topics
1 hr 20 mins
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Learn about the approach to UX and UX best practices that a lead system architect (LSA) applies in the creation of a Pega Platform™ application.
Integration setting management
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Module
Integration setting management
1 Topic
20 mins
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When you use Application Settings for references to external systems, rather than fixed text values in Rule forms, you have much greater flexibility...
Managing concurrent Case access
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Module
Managing concurrent Case access
1 Topic
15 mins
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Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...
Skipping a Process or a Stage
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Module
Skipping a Process or a Stage
1 Topic
10 mins
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Skip Processes and entire Stages that are unnecessary in certain situations so that Cases can process with increased efficiency and flexibility.
Implementing and deploying Pega Care Management
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Module
Implementing and deploying Pega Care Management
6 Topics
55 mins
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Integrating external data
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Module
Integrating external data
2 Topics
20 mins
Pega Customer Service 8.8 -
In this module, you learn how to integrate external data into a Pega Customer Service application. You will connect to a REST service that contains...
Keyed Data Pages
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Module
Keyed Data Pages
1 Topic
15 mins
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Learn how to source data with a keyed Data Page to optimize performance and minimize data store operations in Pega Platform™.
Organization records
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Module
Organization records
3 Topics
25 mins
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Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...