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Sizing a Pega Platform project
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Challenge
Sizing a Pega Platform project
2 Tasks
15 mins
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Prior to beginning work on the Roadside Assistance application, stakeholders have requested an estimate of the project size and scope. The estimate is...
Sizing a project in App Studio for BAs
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Challenge
Sizing a project in App Studio for BAs
1 Task
20 mins
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With the prototype for the GoGoRoad application and Assistance Request Case Type complete, stakeholders have requested a revised estimate of the...
Suggesting a reply based on email content
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Challenge
Suggesting a reply based on email content
4 Tasks
15 mins
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Your team asks you to update the Pega Customer Service™ email channel. The team wants to add a suggested reply for when a customer sends an email and...
Training the email bot to understand topics
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Challenge
Training the email bot to understand topics
1 Task
15 mins
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U+ Bank wants to use Pega Email Bot to respond to customer problems and speed up business processes seamlessly. As a system architect, you are tasked...
Using RBAC to organize and manage access to case attachments
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Challenge
Using RBAC to organize and manage access to case attachments
4 Tasks
30 mins
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Applicants for an open position at TGB must submit a resume as part of the application process. To ensure the security of resumes attached to a...