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Customer Service for Constellation troubleshooting
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Module
Customer Service for Constellation troubleshooting
5 Topics
1 hr 5 mins
Pega Customer Service '23 -
This module covers scenarios for resolving issues with Pega Customer Service for Constellation, providing guidance to the user on identifying the...
Debugging system performance
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Module
Debugging system performance
3 Topics
1 hr
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Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
Decision tables and trees
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Module
Decision tables and trees
4 Topics
35 mins
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Decision tables and Decision trees are fundamental to enforcing business decisions. Decision tables are a helpful approach when you must test the...
Defining a reporting strategy
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Module
Defining a reporting strategy
4 Topics
1 hr 55 mins
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Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Defining the authentication scheme
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Module
Defining the authentication scheme
4 Topics
1 hr 30 mins
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In most cases, you want to authenticate users when they log into an application to establish who they are and that they are actually who they say they...
Defining the authorization scheme
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Module
Defining the authorization scheme
5 Topics
2 hrs 30 mins
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In most cases, you want to restrict authenticated users from accessing every part of an application. You can implement authorization features that...
Deployment Manager
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Module
Deployment Manager
4 Topics
38 mins
All Products -
This module describes the components in Deployment Manager architecture. Define and identify the components of Deployment Manager and recognize all...
Designing for specialization
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Module
Designing for specialization
5 Topics
1 hr 30 mins
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Pega Platform™ provides various solutions for specializing applications to support ever-changing requirements. Learn about these specialization...
Designing reports for performance
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Module
Designing reports for performance
4 Topics
1 hr 15 mins
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Poorly designed reports can have a significant impact on performance. A report can run with no issues in a development environment, but when run with...
Designing reports with multiple sources
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Module
Designing reports with multiple sources
4 Topics
55 mins
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Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...