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Applications often need to customize behavior to match the needs of a specific situation or circumstance. For example, a call center may need to...
Create variations of a rule that can be executed in specific circumstances, to better tailor application behavior to variations identified by the...
Pega Email Bot™ can improve email response by starting a service case based on the content of a customer email.
Developing new applications from the ground up can be an overwhelming task for any organization and developer. Every application should adhere to an...
Pega Platform™ provides tools to debug applications and evaluate application performance through performance statistics, events, and system logs...
1 hr 15 mins
Diagnosing performance issues requires understanding the root cause of an issue. For example, a user might report that an application takes a minute...
1 hr 25 mins
Pega Platform™ provides tools to evaluate application performance through performance statistics and events that help you distinguish between...
Developers designate rules as relevant records to promote rule reuse by other developers. Leveraging relevant records helps developers build high...
Pega Platform™ provides logs that record system events such as application errors and performance and security issues. Use log files to identify and...
Pega Email Bot can detect the topic or sentiment of an email and route the email to the appropriate operator or queue. Intelligent routing allows the...
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