As with any application, robotic solution errors occur in production that may not always be easily debugged or resolved. Diagnostics in Pega Robot...

Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...

Determine project cost and schedule by estimating staffing and timelines with the Estimator tool. The Estimator is a discovery tool that provides an...

One of the most crucial elements of using Pega Robot Manager is to ensure that unattended robots have the proper access to its work group and...

To perform more complex actions in Pega Robot Studio, you must use different approaches than just the default interrogation options. Robot Studio...

Attended and unattended robots can encounter various issues that affect their performance and task completion. Learn how to identify, resolve, and...

A robotics administrator must understand how Pega Robot Manager works in the Enterprise Class Structure of Pega Platform™. Learn how Robot Manager...

Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...

Learn how to provide customer service agents with a dialog script that is read as an agent conducts an interaction.