MyTown has used the robotic process automation (RPA) services for two months and has received complaints from users that Service requests and...

The eBusiness Services architecture improves automation and customer satisfaction by providing integration and business data layers to services such...

Data enrichment and eBusiness Services architecture improve automation and customer satisfaction. Learn how the Encompass integration improves data...

The project team at U+ Bank performed a data mapping workshop and mapped its existing data model to Pega Customer Decision Hub™ and structured the...

The IT department is adding the ability for users to work on an internal Portal. They submitted a requirement to display open positions within TGB to...

During development, Human Resources (HR) business partners integrate with a legacy application to identify the latitude and longitude of a provided...

When reviewing a case, the Customer Information window must display the customer account information after accessing the account. You can update the...

Your project contains the Pega Finance web application and login automation. You are about to interrogate the application. The Pega Finance site is a...

You use Customer Service data sources to add external data objects into the Pega Customer Service™ application. Within data sources, you can specify...