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Pega Customer Decision Hub Foundation
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Mission
Pega Customer Decision Hub Foundation
4 Modules
5 Challenges
3 hrs 45 mins
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Learn about the business problems Pega Customer Decision Hub™ can solve and discover how Pega's omni-channel artificial intelligence (AI) delivers the...
Presenting suggestions for agents
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Module
Presenting suggestions for agents
6 Topics
55 mins
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During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...