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Analyzing the impact of applying business levers
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Challenge
Analyzing the impact of applying business levers
2 Tasks
20 mins
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U+ Bank is cross-selling on the web by presenting various credit cards to its customers. Last year the business decided to boost the Credit Cards...
Analyzing simulation results using Scenario Planner
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Challenge
Analyzing simulation results using Scenario Planner
6 Tasks
30 mins
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers in Pega Customer Decision Hub™.
The bank now wants to...
Simulating an external data source
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Challenge
Simulating an external data source
3 Tasks
10 mins
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During roadside assistance, a service provider performs minor mechanical repairs. Requests for roadside assistance must identify the vehicle so that...
1:1 Customer Engagement Optimization
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Mission
1:1 Customer Engagement Optimization
6 Modules
5 Challenges
4 hrs 15 mins
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Learn how to run simulations to help business users understand the impact of changes on the decision management framework. Simulations enable you to...
Analyzing customer distribution using Pega Value Finder
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Challenge
Analyzing customer distribution using Pega Value Finder
2 Tasks
30 mins
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U+ Bank is currently cross-selling on the web by showing various credit cards to its customers.
They want to run a value finder simulation in Pega...
Moving robots manually between workgroups
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Challenge
Moving robots manually between workgroups
3 Tasks
20 mins
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MyTown is opting for unattended Robotic Process Automation (RPA) to manage the spike in Service Requests that occur on Mondays and Tuesdays of each...
Analyzing the impact of applying engagement policies
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Challenge
Analyzing the impact of applying engagement policies
2 Tasks
20 mins
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U+ Bank is currently cross-selling on the web by presenting various credit cards to its customers. The business wants to present more personalized...
Detecting unwanted bias
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Module
Detecting unwanted bias
2 Topics
30 mins
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Learn how to detect unwanted bias in engagement policy conditions and avoid discrimination while keeping the business requirements and regulations in...
Governance
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Module
Governance
3 Topics
35 mins
Pega Customer Decision Hub 8.8 -
Transparent artificial intelligence is becoming an important requirement for many businesses. Learn about the model transparency settings in...
Analyzing the effect of business changes using Pega Scenario Planner
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Module
Analyzing the effect of business changes using Pega Scenario Planner
2 Topics
25 mins
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Learn how Scenario Planner allows you to easily simulate “what-if” scenarios to accurately forecast results, optimize strategies to meet specific...