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Reports in Pega Robot Manager

Pega Robot Manager™ comes with many reports configured out of the box. With these reports, you can monitor the efficiency and success of both attended and unattended robotic automations in real-time. For example, you can run a report to view how often an automation is invoked and how long it takes to complete its task on average over the last year, or you can run a report to view a list of exceptions on the last day of operation. There are many other reports providing insight into robot usage, operational metrics, and health statistics, among others.

Because this functionality is built on top of the standard reporting in Pega Platform™ '24, users can create new reports in the same manner. Custom reports can be generated based on the specific metrics and filtering conditions that the work manager wishes to view.

Pega Robot Manager report categories

All of the standard reports provided in Pega Platform '24 are available in Pega Robot Manager. Pega Robot Manager also adds the following three new report categories. You can view the reports in these categories as is, or use the report categories as a starting point to create custom reports tailored to your organization’s needs. Users with the ReportAdmin, ReportWriter, and ReportUser roles can view these reports.

Report Category Information that the reports provide
Robotics licensing Robot log-ins and sessions. The total log-ins, first and last session, and total robots are all tracked in this report category. Reports can be viewed at the daily, monthly, or yearly level.
Robotics operational Operational statistics about department usage and exceptions. The reports track both the unattended and attended usage by department as well as any exceptions that may have occurred.
Robotics usage Robot usage, invocations, and duration. The reports focus on how often and how long robots are running. This includes information on the idle time of robots as well as the number of invocations and total duration. Reports can be viewed at the hourly, daily, monthly, or yearly level.

Archival and purging of data

When creating a Robot Manager application through the New Application Wizard, the wizard enables auto-archiving and auto-purging by default. When Pega Robot Manager auto-archives data, it exports that data from a main database table to the corresponding archive table at the specified time intervals. This keeps the database size optimal for running fast and efficient queries and ensures that the main operational tables are populated only with the minimum required data. Auto-purging prevents your archives from accumulating excess data by regularly and permanently deleting the archived records that you consider to be either obsolete or too old, to keep. For more information about auto-archiving and auto-purging, see the Pega Documentation article Cleaning up Pega Robot Runtime operational data.

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