Completing work on time

Set goals and deadlines on steps, processes, stages, and entire cases to enforce the timely completion of work.

Anfänger

Case Management

Constellation

Englisch

Nach Abschluss dieses Moduls können Sie Folgendes:

Identify how goals and deadlines establish expectations for completing work.

Identify the elements of a goal and deadline interval.

Configure goals and deadlines to increase the urgency of work.

Configure escalation behavior for goals and deadlines.

Üben Sie das Gelernte in der folgenden Challenge:

Enforcing Service-Level Agreements v5

In den folgenden Missions verfügbar:

Introduction to Pega Platform v6 Case Management Foundation v4

Themen

Service-Level Agreements

10 Min.

Additional tasks for setting goals and deadlines

10 Min.

Modulquiz

5 Min.