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Pega Customer Decision Hub Foundation

Preparation for 1:1 Customer Engagement Implementation

PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

  • Mission

    PW24 Enhancing Customer Engagement with Pega Customer Decision Hub

    5 Challenges

    1 Std. 30 Min.

    Pega Customer Decision Hub '24.1 Visible to: All users
  • Hands-on Training: Enhancing Customer Engagement with Pega Customer Decision Hub™ 

      Discover how Pega Customer Decision Hub™ solves business problems...

    Accessibility in your project plan

    • Modul

      Accessibility in your project plan

      5 Themen

      1 Std. 5 Min.

      Visible to: All users
    • Building an accessible experience involves incorporating accessibility in every phase of your development cycle. Learn how to build accessibility into...

    Building the customer analytical data model

    • Modul

      Building the customer analytical data model

      9 Themen

      1 Std. 55 Min.

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Building the Customer Insights Cache

    • Modul

      Building the Customer Insights Cache

      9 Themen

      1 Std. 45 Min.

      Visible to: All users
    • Data lies at the heart of one-to-one customer engagement. Utilize industry-specific data models for customer-centric decisioning, based on best...

    Implementing and deploying Pega Care Management

    • Modul

      Implementing and deploying Pega Care Management

      6 Themen

      55 Min.

      Pega Care Management 8.7 Visible to: All users
    • In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.

    Preparing Customer Decision Hub for development

    Working in the Patient 360 profile

    • Modul

      Working in the Patient 360 profile

      8 Themen

      1 Std. 35 Min.

      Pega Care Management 8.7 Visible to: All users
    • Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...

    Adding a new property to an existing entity

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