Now that the knowledge of Citrix environments are complete, a developer is ready begin solution development. Using that environment knowledge provides...

Learn how Pega Platform™ manages multiple users accessing the same Case and configure Case locking to avoid potential conflicts in production...

Pega Platform™ supports a three-level organizational structure. Learn how to use the Organization Chart and organization records to modify the...

Configure a Stage to run multiple Processes in parallel to allow users to perform Tasks independently. You learn how to configure a workflow that...

Discover how to complete the essential setup tasks of the Pega Customer Decision Hub™ application through an automated, end-to-end process by using...

Developers must understand the client's implemented environment to determine the best course of action when creating a robotic solution. Knowing the...

This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...

The billing department of the Astend Technology company receives invoices in PDF file format and must parse specific data to another system for proper...

U+ Bank wants to improve the experience of its customers with personalized decisions that are driven by customer-centric engagement policies and...