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AI for 1:1 Customer Engagement

Pega Customer Decision Hub Foundation

Pega Express Delivery

  • Mission

    Pega Express Delivery

    8 Module

    8 Std. 45 Min.

    Visible to: All users
  • Learn how to leverage Pega’s low-code experience, best practices in application development, and Scrum to quickly deliver meaningful outcomes in as...

Pega NLP Essentials

Pega Process AI Essentials

Pega Smart Claims Engine Foundation

  • Mission

    Pega Smart Claims Engine Foundation

    4 Module

    2 Std. 25 Min.

    Pega Smart Claims Engine for Healthcare 8.7 Visible to: All users
  • An introduction to the Pega Smart Claims Engine™ for Healthcare application, this mission provides a high-level overview of the technology stack on...

Adaptive analytics overview

  • Modul

    Adaptive analytics overview

    4 Themen

    35 Min.

    Visible to: All users
  • Pega Adaptive Decision Manager (ADM) is a component that allows you to build self-learning adaptive models that continuously improve predictions. ADM...

Adaptive models

Applying NLP for Case classification

  • Modul

    Applying NLP for Case classification

    1 Thema

    10 Min.

    Pega Platform '24.1 Visible to: All users
  • Pega Process AI™ utilizes Natural Language Processing to automatically categorize and route claims based on customer descriptions, eliminating delays...

Claim navigation in Pega Smart Claims Engine

  • Modul

    Claim navigation in Pega Smart Claims Engine

    5 Themen

    1 Std. 20 Min.

    Pega Smart Claims Engine for Healthcare 8.6 Visible to: All users
  • This module details the claims user interface, describes the components of an Internal Control Number (ICN), reviews claim identifiers, and describes...

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