Search
Displaying data with Constellation for Business Architects
-
Modul
Displaying data with Constellation for Business Architects
5 Themen
1 Std. 5 Min.
-
As a Pega Business Architect, understanding the Pega Platform™ Constellation architecture enables you to quickly design and deliver consistent user...
Evaluating application data with Insights for Business Architects
-
Modul
Evaluating application data with Insights for Business Architects
1 Thema
20 Min.
-
As a Pega Business Architect, you understand that all organizations need to analyze their operations to understand the performance of their teams and...
Exploring application data with Insights
-
Modul
Exploring application data with Insights
1 Thema
15 Min.
-
Pega Platform™ allows you to easily explore and analyze data in your application using the Explore Data landing page. You can use Insights to...
Extending Constellation UI options
-
Modul
Extending Constellation UI options
5 Themen
1 Std. 10 Min.
Pega Platform '23 -
Explore the integration of Constellation with Portals, SDKs, Web Embed, and the Constellation DX API to extend Pega Platform™ functionality beyond the...
Full Case Views
-
Modul
Full Case Views
1 Thema
25 Min.
-
Learn about low-code modular development in Pega Constellation by authoring your applications with Views, templates, and widgets. Discover the...
Fundamental concepts of Constellation
-
Modul
Fundamental concepts of Constellation
3 Themen
40 Min.
Pega Platform '23 -
Explore the fundamentals of Constellation, the new architecture, design system, and user interface (UI) of Pega Infinity™.
Gaining insight into business efficiency
-
Modul
Gaining insight into business efficiency
2 Themen
25 Min.
-
Design reports to analyze Case data and provide insight into processes and workflows.
Getting started with Digital Messaging
-
Modul
Getting started with Digital Messaging
2 Themen
15 Min.
-
In this module, you learn about Digital Messaging and its supported messaging platforms. Also, learn how to create a Digital Messaging interface to...
Identifying duplicate Cases
-
Modul
Identifying duplicate Cases
1 Thema
10 Min.
-
Specify conditions that help identify potential duplicate submissions to avoid duplication and reduce inefficiency.
Initiating a call from a messaging interaction
-
Modul
Initiating a call from a messaging interaction
1 Thema
10 Min.
Pega Customer Service 8.8 -
Customer service representatives (CSRs) resolve customer queries by initiating calls during chat interactions. When a customer becomes unavailable to...