Search
Designing a mobile app experience
-
Modul
Designing a mobile app experience
2 Themen
25 Min.
-
Mobile app experiences built with Pega Platform™ can be configured for each user role. Learn how to personalize the theme colors of a mobile app...
Designing UI for multiple devices
-
Modul
Designing UI for multiple devices
3 Themen
30 Min.
-
Leverage responsive behavior, such as that found in layout templates, to create an optimal user experience regardless of which device users prefer.
Configuring a dashboard
-
Modul
Configuring a dashboard
1 Thema
15 Min.
-
Configure the content and organization of a user dashboard to provide easy access to the information that business users need to know.
Tracking and auditing changes to data
-
Modul
Tracking and auditing changes to data
1 Thema
15 Min.
-
Pega Platform™ automatically tracks actions performed, such as which operators worked on a case and when. You can enhance this capability by using...
Low-code defined
-
Modul
Low-code defined
5 Themen
50 Min.
-
Pega Platform™ provides an application development environment where Citizen Developers and System Architects alike create digital solutions to...
Defining a reporting strategy
-
Modul
Defining a reporting strategy
4 Themen
1 Std. 55 Min.
-
Defining a reporting strategy goes beyond creating reports in Pega Platform™. Many organizations use a data warehousing solution and have distinct...
Designing reports with multiple sources
-
Modul
Designing reports with multiple sources
4 Themen
55 Min.
-
Learn three techniques to create a report that references data from multiple classes: combining data in a report by creating subreports, configuring...
Monitoring your contact center with Insights
-
Modul
Monitoring your contact center with Insights
2 Themen
15 Min.
-
Pega Customer Service™ provides various ways for managers to observe and monitor the application and performance of the call center. You will learn...
Presenting suggestions for agents
-
Modul
Presenting suggestions for agents
4 Themen
35 Min.
-
During customer interactions, CSRs receive suggestions through notification cards in the Interaction Portal of Pega Customer Service™. They represent...
Securing and auditing data
-
Modul
Securing and auditing data
2 Themen
30 Min.
-
Pega Platform™ provides multiple ways to ensure the integrity of and ability to audit application data. Applications automatically track Actions...