Search
Application Development Intermediate
-
Mission
Application Development Intermediate
7 Module
7 Challenges
8 Std. 35 Min.
-
Take the next step in your journey towards mastering Application Development.
Case Management Intermediate
-
Mission
Case Management Intermediate
5 Module
5 Challenges
5 Std. 15 Min.
-
Continue learning about Case Management using Pega Platform™.
Pega Customer Service Case Management Edition
-
Mission
Pega Customer Service Case Management Edition
2 Module
3 Challenges
1 Std. 30 Min.
Pega Customer Service 8.7 -
In this mission, you learn how Pega Customer Service™ Case Management Edition allows you to utilize the Pega Platform™ case management capabilities in...
Pega Digital Messaging
-
Mission
Pega Digital Messaging
8 Module
7 Challenges
5 Std. 40 Min.
-
Pega Digital Messaging delivers frictionless experiences over all the top consumer-preferred digital channels, including chat, Facebook, Twitter...
Senior System Architect
-
Mission
Senior System Architect
3 Missions
11 Module
11 Challenges
1 day 8 Std. 55 Min.
-
The Senior System Architect mission continues the journey to increase your knowledge of application development on Pega Platform™. The modules in this...
Digital messaging
-
Modul
Digital messaging
3 Themen
25 Min.
-
Pega Customer Service offers chat and messaging capabilities that provide flexibility to customers and adaptability for customer service...
Implementing and deploying Pega Care Management
-
Modul
Implementing and deploying Pega Care Management
6 Themen
55 Min.
Pega Care Management 8.7 -
In this module, learn about the key concepts, and best practices when implementing and deploying the Pega Care Management™ application.
Service requests
-
Modul
Service requests
9 Themen
50 Min.
-
This module shows you how to create service requests using the Customer Service Request Template. Learn about the purpose, customization options, and...
Working in the Patient 360 profile
-
Modul
Working in the Patient 360 profile
8 Themen
1 Std. 35 Min.
Pega Care Management 8.7 -
Learn about the key concepts and best practices for configuring Patient 360, including setting the categories for tracking social determinants of...
Creating a new service request
-
Challenge
Creating a new service request
4 Aufgaben
10 Min.
-
U+ Bank wants to offer its employees lunch services by creating a service request in which employees can select and then submit what they want to eat...